We are offering free shipping service to worldwide via DHL,EMS,ePacket and some other shipping ways as required.;
Door to door shipping service.
Delivery Time 3-10 working days for Worldwide.
All orders placed online are usually shipped within 24 hours and should arrive in the country where the customer lives within 3-7 working days. However, if you live in the more rural areas it may take longer time. International orders can be held up by customs, unfortunately these delays are beyond our control and we offer no assistance and no compensation in these matters.
You will be notified by e-mail once your order is shipped. Orders shipped will be provided with tracking information if you want. In some instances, there may be unexpected delays. If there is a prolonged delay in processing your order, you will be notified by e-mail or by phone.
Please note that your order and any information within your order cannot be changed or canceled after we have sent your package.
Other shipping ways:
*Your satisfaction is guaranteed when you shop in our store. Merchandise can be returned for a defective exchange as long as a return request is submitted within 5 days from the date you receive your merchandise. Merchandise can also be returned for a refund if merchandise has never been used as long as a return request is submitted within 7 days from the date you receive it.
* If you want to return the products, please contact us within 5 days after receiving it, and inform us the reason for the return. If there are severe quality problems, please kindly show us some pictures of the express receipt and the products which can reflect the defects.
* Products with serious quality problem can be returned and replaced. We will reship the goods after you provide us with enough proof. However, full refund cannot be accepted.
* If the products were damaged by human factors, we would not accept the return.
* Before returning the goods, please ask us for the return address. If your order were returned to us due to incorrect address or nobody signs for it, we won't offer full refund. What's more, we will arrange the reshipment after we receive the returned goods and you should pay for the extra cost.
* We will not offer full refund if you refuse to sign for the parcel on purpose except we reach an agreement.When we receive the returns, we will refund you but with a deduction of the postage.
*We test our products before we begin offering them for sale. We also inspect each piece of merchandise before we ship any orders. If you are unable to use any products, please contact us as we will be happy to assist you.
*Defective merchandise can be exchanged for the same item as long as a return request is submitted within 5 days from the date you receive your merchandise. No exchanges will be made after this 5-day period. Any shipping charges are not refundable.
* The goods can be exchanged in the circumstances of un-used and in the original condition with all the original packaging and labels.
* If we send your order in the wrong color, size or style and you want to change it, please contact us within 5 days after receiving the product.
* Before returning the goods, please ask us for the return address. If the parcel were lost due to the incorrect address，then we wouldn't replace your order any more.
* We highly advise you choosing traceable postal or courier service so that we can track the parcel online. What's more, the tracking info will be the proof of our prompt reshipment.
* Any extra cost for the replacement should be on the purchaser, especially the shipping fee.
Merchandise can be returned as long as:
1. A return request is submitted within 30 days from the date you receive your merchandise
2. The item has never been used.
3. All shipping material, packaging, and included accessories, and supplies are included with the returned merchandise.
Any returned merchandise that does not satisfy the above conditions for refund are subject to a Return Fee charge.
No returns will be accepted for merchandise that is damaged or missing the original packaging. In this case, no refund or exchange will be honored. If the customer is not willing to pay for the shipping expense, merchandise will not offer refunds.
Refunds are issued in the same form of payment used for purchase usually within 14 days.
If you have any questions, please contact us.